End of Support Schedule

Below is the planned software end of support schedule. This indicates the dates that Mechanical Simulation will stop providing technical support for certain software and Operating Systems. VehicleSim products (BikeSim, CarSim, SuspensionSim and TruckSim) may continue to function with third-party software after the End of Support date, but Mechanical Simulation will no longer offer technical support or guarantee its functionality.

*Mechanical Simulation is planning to stop shipping 32-bit versions of our solvers. This means that users will not be able to use 32-bit versions of Windows, or 32-bit versions of third-party software like Simulink.

Mechanical Simulation is also planning to discontinue support for older versions of our software. This means we will no longer make these versions available for download and will no longer provide technical support for these versions.

What Is a Key ID?

Your Key ID is used by Mechanical Simulation to determine your license type and maintenance status.  You will be asked for the Key ID when logging into the Users section of the website or when requesting technical support.

Dongle Keys

Your KEY ID is printed on the dongle.

All Users

From the browser (carsim.exe, bikesim.exe, or trucksim.exe) use the Tools->License Settings menu item to bring up a window showing your Key ID and other information.

Click the picture for a full size view of the license settings, including the Key ID.